Privacy Policy
Effective Date: October 30, 2024
Introduction and Overview
This Privacy Policy (“Policy”) provides a comprehensive description of how Exponent Labs, a British Virgin Islands-incorporated company (“Exponent,” “we,” “our,” or “us”), collects, uses, and shares information about you in connection with our website and services (collectively, the “Site” or “Services”). This Policy also outlines your rights and choices regarding your information.
By accessing or using the Services, you agree to our Terms of Use and understand that the Terms represent a binding agreement between you and Exponent. By using the Services, you also consent to our collection, use, and disclosure practices described in this Policy. If you do not agree with this Policy, you should discontinue using the Site and the Services immediately.
For any questions or to exercise your rights, please contact us at [email protected].
Changes to Privacy Policy
Exponent may modify this Privacy Policy at any time. Changes will be effective immediately upon posting of the revised Privacy Policy on our Site. Your continued use of the Site or Services indicates your consent to the updated Privacy Policy.
Information Collection
A. Information You Provide
We collect the following information when you use the Services:
- Content and Communication: Information within any messages you send to us, such as feedback, inquiries, or support requests.
- Optional Information: Any other information you voluntarily provide to us.
B. Information Collected Automatically
We may collect information automatically when you access the Services, including:
- Log Files: These files record events that occur during your interaction with the Services, such as login attempts, page visits, or other user activities.
- IP Addresses and Technical Data: This includes device screen size, device type, browser information, geographic location, and preferred language.
- Cookies: We use strictly necessary cookies and performance/analytics cookies to enhance your experience. For more information, see the “Cookies” section below.
Use of Information
We may use information collected for the following purposes:
- Operations and Services: Managing and operating the Site, responding to your requests, providing technical notices, updates, and support.
- Fraud Prevention and Security: Detecting, preventing, and addressing fraud, security threats, or breaches of the Terms.
- Compliance: Ensuring compliance with legal and regulatory obligations.
- Analytics and Improvement: Analyzing user behavior to improve the Site and Services.
We may also use de-identified or aggregated information for research, marketing, or other business purposes, as permitted by applicable law.
Blockchain Data: If you use the Site to interact with blockchain-based services, please note that Exponent has no control over the information processed on the blockchain. Such data, including transaction details, may be publicly accessible and immutable.
Sharing and Disclosure of Information
Exponent may employ third-party companies (“Service Providers”) to facilitate the operation of our Services or assist us in analyzing how the Site is used. These Service Providers have access to your personal data only as necessary to perform their functions on our behalf and are bound by contractual obligations to protect it.
Third-Party Service Providers
- Analytics Tools: Exponent uses Google Analytics and Mixpanel to analyze user behavior and improve the Site.
- IT Infrastructure and Hosting: Exponent uses third-party providers for IT infrastructure, cloud hosting, and data processing services.
Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction. We take measures to safeguard your data transfers, including standard contractual clauses, in compliance with applicable data protection laws.
Cookies
Cookies are small data files stored on your browser or device. We use cookies to identify your browser and enable essential site functionality. The following are the types of cookies used:
| Cookie | Service | Expiration | Classification | Purpose | Transfer of Data |
|---|---|---|---|---|---|
| _ga | Google Analytics | 2 years | Performance & Analytics | Anonymously identifies visitors to analyze site usage. | US |
| mp_*_mixpanel | Mixpanel | 1 year | Performance & Analytics | Tracks user behavior to improve services. | US |
You can manage cookies through your browser settings, but disabling them may affect your experience on the Site.
Links to Third-Party Apps or Sites
The Site may contain links to websites or apps not operated by Exponent. We do not control and are not responsible for the privacy policies or practices of third-party sites or services.
Analytics
Google Analytics
Exponent uses Google Analytics to collect anonymized information, such as the number of visitors and pages visited. This helps us measure website performance. You can disable Google Analytics by installing the Google Analytics opt-out browser add-on, available here.
Mixpanel
Exponent uses Mixpanel for product analytics, which helps us understand user engagement. For more information about Mixpanel’s privacy practices, visit here.
Data Security
Exponent takes reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Users are advised to implement additional measures, such as antivirus software, to enhance their security.
In the event of a data breach, we will follow established protocols to contain and mitigate the breach and will notify affected users as required by applicable law.
Children
The Services are not directed at children. You must be legally able to enter into this Agreement to use the Services. Exponent does not knowingly collect personal information from children.
Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data.
- Right to Amendment: Ask us to correct inaccurate or incomplete information.
- Right to Withdraw Consent: Withdraw your consent to data processing at any time.
- Right to Erasure: Request deletion of personal data when it is no longer needed or was unlawfully processed.
- Right to Restriction of Processing: Request limited processing in certain situations.
- Right to Portability: Request data in a commonly used format.
- Right to Object to Processing: Object to data processing based on our legitimate interests.
- Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your data rights are violated.
To exercise these rights, contact us at [email protected]. We may require verification of your identity before processing your request.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
By email: [email protected]